1 reviews | Active since Jan 2017

16 Sept 2019, 12:29

FNB - HOW I CAN'T HELP II

I've been trying to contact Fnb ***** department for over a week. Last spoke to Lynda who cancelled the card and since have no correspondence on a Business card this is the worst customer care service possible. Now am currently on hold for 55mins with no answer. The help desk says you have to go into a branch to get assistance or follow up

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Sept 2019, 12:50
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

 Hello Peter Complaints Team

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