PN
Peterson N
1 reviews | Active since Oct 2019
10 Feb 2021, 10:57
FNB how can you help me
FNB FNB FNB tell me why am I on the credit bureau for a lone I paid off? firstly you called it a Covid 19 relief, I only thought you we relieving us as clients. but no. we had to pay back, with interest, now you are rejecting my housing finance cause of credit bureau . but who put me there to begin with?
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Replies (1)PN
Peterson N's updateReviewer Update
10 Feb 2021, 16:06KUDOS to Mr Kerwin Lee (Relationship Manager)
This professional , This Leader, Best in the game. What a breath of fresh air, People skills. Customer Service champion . thank you for the phone call, thank you for taking your time to explain the process, the reasoning, the pros and cons. I compliment you. I salute you. I respect you. Be it good news or bad news, your conduct and approach is heart warming, sound and clear, and may you continue to help others who are in the same boat as I was(this morning). and I wish and hope that your organization does recognize and appreciate your skill and ability to liaise with clients regardless of their stature, be it financial or otherwise, I feel listened to , and I feel empowered. Thank you and God Bless you
Happy Client
Peterson Nhlapo
This professional , This Leader, Best in the game. What a breath of fresh air, People skills. Customer Service champion . thank you for the phone call, thank you for taking your time to explain the process, the reasoning, the pros and cons. I compliment you. I salute you. I respect you. Be it good news or bad news, your conduct and approach is heart warming, sound and clear, and may you continue to help others who are in the same boat as I was(this morning). and I wish and hope that your organization does recognize and appreciate your skill and ability to liaise with clients regardless of their stature, be it financial or otherwise, I feel listened to , and I feel empowered. Thank you and God Bless you
Happy Client
Peterson Nhlapo
PN
Peterson N's update10 Feb 2021, 16:06
Reviewer Update
KUDOS to Mr Kerwin Lee (Relationship Manager)
This professional , This Leader, Best in the game. What a breath of fresh air, People skills. Customer Service champion . thank you for the phone call, thank you for taking your time to explain the process, the reasoning, the pros and cons. I compliment you. I salute you. I respect you. Be it good news or bad news, your conduct and approach is heart warming, sound and clear, and may you continue to help others who are in the same boat as I was(this morning). and I wish and hope that your organization does recognize and appreciate your skill and ability to liaise with clients regardless of their stature, be it financial or otherwise, I feel listened to , and I feel empowered. Thank you and God Bless you
Happy Client
Peterson Nhlapo
This professional , This Leader, Best in the game. What a breath of fresh air, People skills. Customer Service champion . thank you for the phone call, thank you for taking your time to explain the process, the reasoning, the pros and cons. I compliment you. I salute you. I respect you. Be it good news or bad news, your conduct and approach is heart warming, sound and clear, and may you continue to help others who are in the same boat as I was(this morning). and I wish and hope that your organization does recognize and appreciate your skill and ability to liaise with clients regardless of their stature, be it financial or otherwise, I feel listened to , and I feel empowered. Thank you and God Bless you
Happy Client
Peterson Nhlapo