FNB - how can you help me?

<p>On the 07/09/2016 I app**** for a student loan of R25000 and was quoted a interest rate of 10.5%. I received a sms to onform me that I've been APPROVED and i should rep**** YES to accept. I rep**** YES. I received nothing and called them . I was informed that I didn't rep**** YES to accept and I should re-apply. On the 03/10/2016 I re-app**** at the PAARL branch (200110) with the same documents they had on the system. This time I was quoted 11.5% for the same loan. I querried this but no proper explaination was given. #REF: ********** Q. FNB - How can you help me?</p>