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Zander P

1 reviews | Active since Oct 2011

30 Oct 2019, 08:34

FNB HOW CAN WE ***** YOU

Went under debt review in 2014. All accounts have been settled and closed, the only account that is still open is FNB Cheque account where my Overdraft was initially linked to. I have a signed agreement from FNB that the interest rate would be adjusted to 1.04%, but this was never done, and the interest rate was kept at 30%+. Now that the account should be settled, after paying all my fees etc for the last 5+ years, the account debt has more than doubled. Now that I have been querying it for more than a YEAR, no one replies to my emails, I am getting the cold shoulder from FNB. My emails to *** are being deleted without them reading it. I JUST WANT TO SORT THE ISSUE OUT

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Replies (2)
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Zander P's update05 Nov 2019, 12:39
Reviewer Update
On the 30th Oct 2019, 30 minutes after the above reply, FNB sent me an email stating that they are in the process of reconciling the cheque account. The matter has been escalated, and that the Updated balances will be provided as soon as the reconciliation has been concluded.

So far it has not been reconciled, so I will update as soon as I hear anything...

I will update this thread as this goes along...
ZP
Zander P's update16 Jan 2020, 08:13
Reviewer Update
Today is the 16th of January, and as per usual, nothing has still happened regarding the reconciliation...

I have only received the email as stated in my last comment, and nothing else...

Can FNB please sort this out?????

I cannot think that it can be this difficult to work out a bit of math, and fix the balances on my account.....