FNB: How can we ***** you?

FNB is a bunch of ******, hey? Flippit. If I've ever wondered, now I know. Firstly, I settled my credit card on the 21st May, 2019. They said that it will take 48 hours. It is now a week, 5 minutes ago I received an email stating that it has been closed. Thank you! But where is my balance that was left? It wasn't much, but it is still mine!

Also on the 21st, I settled a personal loan. What happened? You debited my account on the 24th! When the debit order date shows CLEARLY the 25th! Why? You've been voted the best bank in connection with innovative technology, don't tell me you could not pick up that the loan was settled? When am I getting my money back?

Lastly, my revolving loan, debited on the 25th. Wow. And the balance showed that the amount with the interest went off. I settled the revolving loan yesterday, 26th, and guess what? The amount debited shows that all of the sudden it's not allocated! For crying out loud, how stupid do you think I am?!

That's not the way to treat a loyal customer.