FNB - HOW CAN WE TAKE YOU MONEY WITHOUT HELPING YOU :-(

My debit orders ran, and this morning when I received the notification of this, I transferred monies into my account to cover them. Later today all the debit orders was reversed and FNB raised bank charges for unpaid items (R110 per debit order!!) I phone dthe call centre and the lady told me that my debit orders ran yesterday, ok but I only received the notification this morning and ensured monies were there to cover them. Then she told me oh it was reversed yesterday as well!!! Why do you send notifications the following day that it ran the previous day!!! and then also when we do transfer monies to cover the debit order you still go and reverse them and the raise bank charges!!! This is ridiculous, your slogan should be how can we take you money instead of how can we help you. YOU DON'T HELP YOUR CLIENTS YOU JUST TAKE THEIR MONEY!!!!! I AM CLOSING MY ACCOUNT WITH YOU, AND WILL TELL EVERYONE I KNOW HOW BAD YOUR SERVICE ARE.