Fnb how can we stress you

<p>For a couple of days I have been trying to get hold of FNB costumer service, all they do is play music and inform me that they are experiencing high than normal call volume, it wasn't for the first time, clearly it's normal and management has to do something about it. I call your customer service because I'm frustrated by unknown debit orders, but you make things worse by failing to attend my call. This service was never like this before. You need enough staff to HELP is on time.</p>