CP
Charlton P

1 reviews | Active since Aug 2016

10 Jan 2020, 13:28

FNB, how can we ***** from you?

Worst bank ever. After 5 complaints in a row I had enough. I am moving banks. Damn ******. What is the point of having a premier account and while traveling my toll gates gets banked late you cant wait for me to transfer funds from my credit card account or savings account? Instead you charge me R375 for just over a R100 in toll fees as admin? You can go to hell now. I am moving banks. I am closing 6 accounts I have with you *********.

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Replies (7)
CP
Charlton P's update13 Jan 2020, 08:12
Reviewer Update
You *******!!!!!. You promised me on Friday to reverse these bogus fees. Yet instead you charged me another R250????????????????????????????????????????????????
CP
Charlton P's update13 Jan 2020, 08:13
Reviewer Update
That's it!!!!!!! I gave you a chance to rectify it. You can go ahead and close all my ****ing accounts.
CP
Charlton P's update13 Jan 2020, 08:21
Reviewer Update
I even called now since none of you *********** idiots other with complaints. It is 8h20 and your IVR message tells me your operating hours is from 8am. USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!
CP
Charlton P's update13 Jan 2020, 12:59
Reviewer Update
Why has my accounts not been closed? You should be happy I ask you to do this. One less client you have to deal with right? That is FNB's business model or is it to frustrate clients into asking a better bank to close their fnb accounts on their behalf?
CP
Charlton P's update13 Jan 2020, 17:51
Reviewer Update
People really. It cannot be that difficult. You charged me R250 8/1/2019, R125 9/1/2019, R250 11/1/2019. You only reversed R125 9/1/2019 and R250 11/1/2019. Is it that difficult to see you need to reverse the other R250. Is over 30 years as a client worth this little to you? In my opinion it clearly is.
CP
Charlton P's update14 Jan 2020, 08:18
Reviewer Update
I sincerely hope people look at FNB's Net promoter score on hello peter before deciding to do business with them. The other banks know what they doing and actually cares about customers. Unlike FNB. Stay away folks. Stay away.
CP
Charlton P's update14 Jan 2020, 11:35
Reviewer Update
FNB since you so hard up for money that you resort to charging for any possible fee even on clients they have had for more than 30 years who has multiple accounts that is in the green I will publicly start asking for the public to donate you some money. Good riddens FNB keep your ****py service I am out!!!!!!!!!!!!!