WK
Warren K

1 reviews | Active since May 2017

20 May 2017, 08:02

FNB How can we ***** from you!!!!!

<p>Good day FNB,</p> <p> </p> <p>You have sold my credit card to a legal firm (the card we had a dispute on), now you allow the leagl firm to just help themselves to an amlount of R 1054.91 which is half the money i have available in my account, and best of all I did not authgorise this debit/deduction of funds from my account. This Is ***** and I can not beleive hyou allow this. I have had NO dealings with the Legal Firm NOr did I authorize them to make dedcutions from my account.................................. Tbis money WILL be return into my account before COB today 20/05/2017 if not I will be taking the matter fjurther by laying charges of thefdt against FNB and its Drectors as well as Theft against the Legal Firm and its Difrecgtors.</p> <p>I have no more confidence in your bank and do nit feel my money is safe at all with you................................</p> <p> </p> <p>FBN how can we help, no more like FNB HOW CAN WE ***** FROM YOU.</p> <p> </p> <p>If all is not sorted to my satisfaction I will a,lso take this matter further to the press and other means of medi</p> <p> </p> <p>my contact number is ********** 128</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2017, 09:36
Official

Good day Mr. warren

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***