HS
Hannes S
1 reviews | Active since Oct 2017
24 Feb 2019, 11:46
FNB "how can we ***** you"
I have been a customer at fnb for a long time. Opened a business account with them, and finding out on a crucial time they are steeling from in the middle of the month. Acc fees taking on the 23rd suppose to be R299 to suddenly finding out with email or sms notification that my acc fees jumped to over R800 leaving me stranded at a hospital with new born son.
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FNB (First National Bank)'s replyOfficial
25 Feb 2019, 10:24Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply25 Feb 2019, 10:24
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)