1 reviews | Active since Feb 2011
FNB - How can we ***** you
FNB - How can we ***** you? I thought that this bank was there to assist their clients, especially those that have been with them for more than 20 years. But NO. They're not there to assist, contrary to what their adverts say. They just want to close the door in your face. When they want your money, they're the 1st to knock on your door. But when you want help, sorry for you. Have been applying for an extra bond for half a year now, and just getting the door smashed in my face all the time.
Good day Ahmed,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ahmed,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)