FNB - HOW CAN WE ***** YOU

I have a total of 5 accounts with Fnb, I'm currently under debt review with debtbusturs and I have a overdraft facility on my private client account which DB are helping me pay up. <br> Ok<br> SARS paid my tax return into the account that I'm paying off with the help of DB. <br> I called Fnb and asked them to transfer the funds from my Private Client Cheque Account to my Gold Cheque account as I can still view both on my profile, but the Fnb APP was not allowing me to move the funds over!<br> <br> So I called Fnb to help move the funds! HOW CAN WE HELP? what a joke, Fnb informed me that I now need a letter from DB requesting that my Tax return from SARS be paid to them hyphen,then hyphen must credit me the funds! How the hell can hyphen claim the funds if they have absolutely no dealing with the funds or the transfer from SARS! I requested to speak to a account manager and the consultant informed me that account managers don't speak to clients!!!<br> I've been with Fnb for 18 years now, I think it's time for a change!