1 reviews | Active since Dec 2016
"FNB- HOW CAN WE RUIN YOU" BE CAREFUL WHO YOU CHOOSE
Regretting shifting my motor vehicle insurance to FNB insurance. Going on a month now since an accident that required my car to be towed. The invasion of privacy that I have been put through cause they want to "validate" the accident has been draining to be honest. Someone approved my claim, I get the news via the panel beaters. I ask my insurance whether this is how they conduct business, should I prepare myself for 3rd party communications and not getting information directly from my service provider? It was like I hit a nerve by asking that, the qoute approval was cancelled and I was about to experience what it is like to be investigated. The poor lady had to retract her qoute approval email, the insurance company clearly told her to retract - amazing right? Never been in a big accident before however this seems to be on some FBI most wanted list investigations level, been running around giving evidence, pointing out scenes and being interviewed like a ********. 1st was asked for my bank statement to prove that I pay for my car regularly, my insurance company that I pay every month without fail wanted to know if I pay my car regularly, really? How is that any if your business? I am getting quite annoyed with this whole process and for people to tell me that I was randomly chosen for the "validation." It is all nice when you take my money every month however when it comes to claim stage I have to jump hoops to get the service that I pay for every month. "How can you ruin me FNB."