NB
Natasha B
1 reviews | Active since May 2016
12 Jun 2019, 08:31
FNB How can we rob you!
Bad Customer Service as I always withdraw my 32day notice funds through phoning me. Now they would like to know the accurate balance of my account when I gave them a ballpark figure as a security question, now they refuse to let me speak to a manager as they are in a meeting - Please send proof where you have ever given me the balance of my account it was given over the phone when I phone in to do withdrawals. BAD BAD BAD! Phone me back to I can withdraw all my fund now and move it to a more customer friendly bank!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
12 Jun 2019, 10:48 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply12 Jun 2019, 10:48
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***