SN
Sifiso N

1 reviews | Active since Mar 2019

25 Mar 2019, 10:38

FNB "How can we ROB you"

FNB after a bond was cancelled I was debited money and was told it is interest on a closed bond. They refuse to pay my money back. I was initially told that it would be paid back and now they say that they will not pay me back. On the day of my complaint they sent me a mail with the bond cancellation details.

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Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Mar 2019, 12:18
Official
Good Day Sifiso Nkambule
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***F 

Regards, Hello Peter Team Tel number: *** 

SN
Sifiso N's update26 Mar 2019, 15:26
Reviewer Update
I am still waiting for a phone call from FNB as the Hellopeter responded promised.
SN
Sifiso N's update26 Mar 2019, 15:26
Reviewer Update
I am still waiting for a phone call from FNB as the Hellopeter responded promised.