1 reviews | Active since Dec 2015
FNB, HOW CAN WE NOT HELP YOU...OR LET US THINK ABOUT IT FIRST.
It appears FNB cannot be bothered about their clients. They do not give any feedback, as they state they will. I have been with FNB for years and I have referred many clients, friends and family to the said bank and now I am sorry that I did.
After logging complaints about their indecisiveness towards their clients regarding temporary loans being available one day and the next they are not, no one has bothered to get back to me. Funny that they found always found my business and money good enough for their bank, paying fees timeously and long before due dates, like clockwork they receive their costs and fees but now apparently my money and business is not good enough.
I am disappointed and this leaves a sour taste in my mouth, leaving me to consider why should I continue supporting a bank that clearly is indecisive about supporting their clients?
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
