FNB How can we NOT help you should be your slogan

<p>I have a business and personal bank account with FNB. For months now I been trying to get some sort of help wrt the business account requating an overdraft. And its been nothing short of a nightmare calling call-centres who dont care and give wrongand conflicting answers. One agent at your business helpdesk said I must have madeR500k to be given an overdraft. Another says I'm on ITC for minisqual amount R1500 apparently . I find this so remarkabky unbelievable after hundredes of thousands have gone through my account that you refuse to give me a R10k overdraft !! Its misleading when you say you are there to help your customers and business grow as clearly it is not the case for me. I left messages for whoever is my personal banker to contact me I actually learned on the 7 March 2017 from a Gladys Modise that he is someone called Monief Schroeder. I explicitly asked Gladys to pass the message on that he should call me (listen to the call) and still to date nothing. The each time I visit the branch I get that sms saying how was the service-regardless of what I say thee is no action or response. You send emails as well re-rating the service and I waste my time replying there to. If my little business is not worthy enough in the eyes of FNB it really wont be a problem to find another bank that will respect me as their client and offer my business the support it needs. As I am tired of being ignored as if my business does not matter ! </p>