FNB - How can we NOT help you!!!! Pathetic Service - Ready to move entire portfolio!!!

<p>Mr Thavaseelan Chetty - ID: ********** 0****7!</p> <p>A few months ago, my husband was offered an FNB Gold Credit Card which he decided to take. He was never an FNB client and decided to give you guys a go. The service was amazing and before we knew it, his account was set up and his card was delivered.</p> <p>At the time, no issues with regards to proof of income or anything of that sort was experienced. He wasn't even asked to provide bank statements to verify his salary. Remember this with him at the time not being an FNB client.</p> <p>A little while later he was offered a Gold cheque account and asked the guy why he should consider this and have his salary paid to FNB. The gentleman gave him a number of reasons but the biggest one was that "sir if your salary is deposited with us, you will never have issues with having to provide proof of income to us should you apply for anything through us as we will be able to see you salary deposits"</p> <p>My husband agreed, even though the bank charges were higher than what he liked,</p> <p>My husband's salary has been deposited into his FNB account for the last two months now.</p> <p>Earlier this week, my husband app**** for a credit limit increase of his account and guess what. We were asked for proof of income. That's proof of income that you already have seen being deposited into the bank account that he holds with U.</p> <p>Never the less we sent statements that reflected the two months salaries and guess what, first they couldn't find it and then suddenly this isn't good enough!!!</p> <p>So before he was a client, you didn't care where his salary was deposited, you just wanted the business, but now that you have the business and can see the salary deposits you want proof!!!</p> <p>Is this how FNB handle their own?</p> <p>My husband has credit card offers and loan offers from both ABSA and Standard bank, both banks are begging for his business, all he needs to do is swop his salary and he will be given a credit card with a greater limit than you are offering and also a loan should he wish to take it.</p> <p>What's so sickening about this is that his credit card is always paid well before the time and he always pays more than what is actually due.</p> <p>If you cannot resolve my husband's limit increase application or his loans application with what you already have for him before close of business today, we will be moving his entire portfolio with you over to ABSA. And I also an FNB client will be moving my entire portfolio.</p> <p>I will also make it my mission to notify all our relatives and colleagues of the service you offer.</p> <p>Treating your own customers in such a manner is such a bad reflection.</p> <p>My husband was treated like royalty up until you got him signed over.</p> <p>We await your positive feedback.</p> <p>Kind regards</p> <p>Mrs Senisha Chetty - ********** </p> <p>Mr Thavaseelan Chetty - ********** </p>