1 reviews | Active since Aug 2016
FNB- How can we not help you- Part 2
<p>So i'm about to lose my S@#4 and through my toys out the cot as it is Wednesday and the hold is still on my account! You people are playing games now and I'm in no mood or space to join in. A lousy apology from RB Jacobs is not going to pay my bills or put food on the table. Today is day 6 now and yes I'm including the weekend as this could have been sorted out on Saturday when I went to one of your branches (Claremont). Its take 2-3 Business days for FICA to validate ones POA yet Friday if I was able to email it the hold would have been lifted immediately and today would be day 4 if I have to be waitig for your 2-3 business days, do you enjoy lying to your clients?</p>
Good day AngieRylee,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: 087 ********** (option one)
Good day AngieRylee,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: 087 ********** (option one)
