1 reviews | Active since Jun 2019
FNB How can we NOT help you!!!
I have been struggling to buy airtime and data on the FNB app for 3 days. Tried to purchase data on online banking, it failed due to generic reason. Contact the "help" line, they send a link to your FNB app that wants to link another device to your app. I have also been struggling to access my 32day notice accounts via the online app. One could manage these accounts by scheduling withdrawls but suddenly you now need to go into the branch to have access to your own account. I have been a customer for 30+ years and this is just becoming rediculous, not even talking about their lack of service with business banking. You speak to machines and not people, the whole "how can we help you" has become a joke. Seriously thinking of moving to a different bank. Wake up FNB you are messing up big time when you start to let your customers jump through different hoops every month to access and spend their own money.
