JW
Jaco W
1 reviews | Active since Sept 2017
30 Mar 2023, 09:53
FNB, how can we “not” help you
FNB Life promises (when purchasing a policy) that all claims are settled within 24-48hrs, after receiving documents, to finalise a claim.
Registered a claim on 25/03, to this day I have not received any feedback - 5 days later (120hrs later).
This is either false advertising or incompetence…
Please finalise our claim…!
Helpful (0)
Replies (4)0
Replies (4)JW
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
Jaco W's updateReviewer Update
31 Mar 2023, 13:12Good day,
RE: ***
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
RE: ***
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
JW
Jaco W's update31 Mar 2023, 13:12
Reviewer Update
Good day,
RE: ***
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
RE: ***
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
JW
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
Jaco W's updateReviewer Update
03 Apr 2023, 08:42Good day Alicia,
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
JW
Jaco W's update03 Apr 2023, 08:42
Reviewer Update
Good day Alicia,
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
JW
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
PS. As per the terms and conditions of the policy, your advertising and industry standards, a claim needs to be submitted within 24hrs after having received all documents.
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
Jaco W's updateReviewer Update
03 Apr 2023, 08:44Good day Alicia,
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
PS. As per the terms and conditions of the policy, your advertising and industry standards, a claim needs to be submitted within 24hrs after having received all documents.
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
JW
Jaco W's update03 Apr 2023, 08:44
Reviewer Update
Good day Alicia,
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
Please provide feedback on the claim mentioned in my complaint, listed below.
DETAILS:
***
Claim date: 24/03/2023
Deceased: Rimelda Windvogel
PS. As per the terms and conditions of the policy, your advertising and industry standards, a claim needs to be submitted within 24hrs after having received all documents.
Kind Regards,
Mr. SJW WagnerThe Wagner Foundation | NPO
JW
Jaco W's updateReviewer Update
15 Apr 2023, 06:2915 days later and FNB still don’t give a FUUUUCK! Resolve my issue, pay the claims and keep your mouth shut!
JW
Jaco W's update15 Apr 2023, 06:29
Reviewer Update
15 days later and FNB still don’t give a FUUUUCK! Resolve my issue, pay the claims and keep your mouth shut!