FNB how can we not help you... Account still not open after 3 months.

I started my engagement with FNB Channel Island on 15 March '19 and still waiting for the account to be opened. FNB supposedly prides themselves on their customer service, but somehow it takes more than 3 months to open an account.

At one point FNB private banking got involved in the process, because they are trying to sell their product, but ended up delaying the process by not submitting the documentation.

I keep following up and get told it will be done by the end of the week. Not sure which end of the week it will be! I phoned FNB private banking where one of their managers promised they will resolve the issue and yet nothing has changed.

I highly recommend not using FNB Channel Island if you want to invest your money abroad unless you are willing to wait forever.