1 reviews | Active since Jul 2014
FNB, How can we NOT help you!!
I had been with FNB for more than 15 years until someone **********ly registered me under debt review and all my FNB accounts were inaccessible. FNB did not have the decency to contact me to find out what is happening until I contacted them and was transferred to the risk department and only then I was told what happened. I called the company that registered me and they told me my then husband had done it and after sending me the documents I then saw that he forged my signature. I opened a case and they reversed the debt review application but the damage was already done. FNB had revoked my overdraft and my credit card and I had to open a bank account with another bank where my salary can be deposited to. I told FNB that I want to close my cheque account but they refused, and I told them I will be making EFT payments to my credit card and my loans but they kept on processing debit orders to the account that clearly had no funds and was inactive and it kept on accruing bank charges and debit order charges for MONTHS. How is this acceptable? They kept on doing this until the account had a negative balance of -R5000 and then surprisingly they converted a balance of R2400 into an overdraft loan and it miraculously accrued interest of another R2400 and its now sitting on R4800 "LOAN" and the cheque account still has a negative balance of -R5500 so I basically owe them R10,000 just because they refused to close the account when the balance was still R0 Its very easy to open a bank account but they hold you ransom when you have to close it, I'm so sick of this bank! It has put me through hell!!!
