1 reviews | Active since Oct 2016
FNB - how can we NOT help you!
<p>Service - that is a very BIG word to use when describing FNB - as there is no service!!! My hubby FNB yesterday to ask them to send him his latest 3 months stamped bank statement ( he is a Private Banker ) . FNB deducted R13 per statement from his account, but he didnt receive the statements!? The person assisting my husband name is Andrew & my husband asked him to change his email adress also. 1day later - R39 off his banking account & R200 worth of airtime wasted as this is a very tedious & time consuming process for FNB WITH NO RESULT!!!!!!! So please tell me FNB....how can the public help you to get better service??? By logging complaints all the time??? FNB is costing us money where they should be helping us to save it! BAD BAD BAD!!!!!!!!</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)