AG
Anri G

1 reviews | Active since May 2019

18 Jun 2019, 13:58

FNB - How can we NOT help you

FNB still causing nightmare regarding my deceased father's estate.

I complained on HelloPeter about 2 weeks ago about FNB fiduciary dragging their feet regarding my deceased father's estate. It took them less them less than 24 hours to renounce the estate after my previous complaint, but to this day the paperwork has not been submitted to the Master of the High Court. I was promissed proof of submission to the Master last week, but I have yet to receive this. All the people that were so eager to assist me previously have now dissappeared. No one is answering my emails and providing me with answers as to why its taking them 2 WEEKS to submit the paperwork to the Master of the High Court.

FNB - How can we NOT help you

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jun 2019, 16:02
Official
Good Day Anri Goosen
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF
 Regards, Hello Peter Team Tel number: ***