SK
Sisanda K

1 reviews | Active since Mar 2016

29 Sept 2018, 12:03

FNB how can we not help you

It's month and the eastgate branch only has 2 tellers. Waiting in a queue for over an hour and a half. Then there's still preferential treatment for Forex people. Customer service at its worst.

Funny thing I went to Absa first and there are 8 tellers and no queue

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2018, 12:20
Official

Good Day Sisanda

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***