1 reviews | Active since May 2016

05 Sept 2018, 12:26

FNB How Can we not help you

FNB Is slowely becoming worse than Telkom with an illusion of great service but with now customer service!

When I try and use the services promised it always

- Im at the wrong department -= You need to go into a branch - That department is closed

Your staff are not trained well and when they dont know how to handle a issue the pass the buck.

I can honestly compare FNB to Telkom and Home affairs.

I am really considering moving both my business accounts to Capitec.

Tired of this BULL

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Sept 2018, 13:40
Official

Good Day Marco Paulo Simoes ,

Thank you for your posting,

We have received all 3 of your complaints and were advised that the relevant departments are busy with it.

Feedback will be provided as one of the consultants will contact you.

***, ***7476

We do apologise for the frustration caused.

Regards,

Hello Peter Team