FNB: How can we NOT help you

FNB's slogan is how can we help you... My experience suggests it should change to 'How can we NOT help you'.

Since reporting EFT ***** from my account on March 05th 2018, I have yet to receive any actual help... How can FNB NOT help me by referring my request for help to over 6 different departments on one phoencall How can FNB NOT help me by securing the funds in the FROZEN *****ulant account and then not REFUNDING the R5500 in question to me? How can FNB NOT help me by deducting the reversal fee of R250 without actually reversing the funds? How can FNB NOT help me by promising follow up via email and 3 different phone operators but NOT have followed up 3 MONTHS later?

Clearly FNB CANNOT help me and I am doubtful they will help you too!