FNB how can we NOT help you!

Trevor Dell - Portfolio Manager at Johannesburg FNB.<br> <br> Meeting all the requirements they have on their site i decide to apply for a smart device, finding out the next day that i have been declined. <br> <br> Phoning in to find out why they all give me a different reason till one of them eventually gave me Trevor Dells number. Contacting him, his first response was: ''who gave you my number i am going to turn around their heads''. Clearly getting the idea that he is not interested in helping. He then logs into my profile only to start asking me personal questions that has nothing to do with my account, instead of just giving me a reason he goes on snooping asking questions that has nothing to do with him. Eventually his response is: ''you are too young'', even though my salary may meet the requirements and i have a perfect credit score they forget to tell you that you have to be older than 20 to apply for a smart device. <br> <br> I don't know where FNB got their special: ''how can we help you'' saying, because they never seem to help you, not even their Managers are interested to help answer your questions they just get mad at who ever gave their number to you, because who are YOU to disturb them!