FNB - how can we NOT help you.

Again, if I could give them a 0 rating I would. Following my previous Hello Peter post and direct complaint to the bank, someone from the home loans team contacted me last Friday. Extremely Poor at basic math calculations (their phone recording will confirm this). The information on my app is still not corrected. Absolutely no one from their credit card division has called or rep**** to my direct complaint or the Hello Peter post. They really don't like helping their customers. In addition to the home loans part, I asked them to leave the extra debit they *******ly took and stop the rest of the direct debits going off every month just to prevent anymore **** ups which, they seem no.1 at - based on my previous months experience of course. Now we wait and see who helps before I put in a complaint with the FSCA. This bank does not seem to have fit and proper staff or practices.