FNB - How can we NOT help you?

I was advised to cancel all my cards (due to attempted ***** a few months ago), but someone is still trying to gain access to my accounts. I'm actually getting quite annoyed at FNB's lack of interest in my case. <br> <br> Last week I got an sms from FNB advising me that the FNB couriers (CCD?) will be in contact with me regarding my new credit card. I never ordered a new credit card!!! <br> <br> I called the credit card division on Friday and was put through to the ***** department again. I spent almost 15mins on the phone inquiring how somebody had managed to order a card on my name and when I asked what the delivery address for the new card was, Randy told me 30 Diagonal Street, JHB. This is the address for \FNB Place Bank City".<br> <br> When I told Randy that I never ordered the card and that I live in Cape Town"