FNB How can we NOT help you!!

Item: FNB (First National Bank)
Rating: 2
Author: Mark B

I've been trying trough the FNB business banking to get my service fees adjusted. Apparantly the only person that can do that is \Manager"a name given to me by the Business banking call centre person. They have apparantly emailed this person and I have phoned and left a voice message on the number that was given to me.<br> Almost 2 weeks later and absolutely NOTHING!!<br> <br> Now as a business owner with a bank that is supposed to help me...... what to do?"""

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

07 Sept 2015, 16:03

Hello Mark Botes,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 756140.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply07 Sept 2015, 16:03

Official