FNB - HOW CAN WE NOT HELP

I noticed a strange transaction from my one account to the other this morning and immediately contacted FNB Private Clients. No no avail there was no answer (I attempted dialing continuously from 9am and eventually contacted the call center. Needless to say, no one could help me as I am a Private Client and I was transferred to 4 different people. They had to manually verify my details as I did not have any of my bank cards with me. I was first told that I would not be manually verified until the one consultant noticed that I was a Private Client.<br> <br> The 4th consultant could still not help me and said she had to transfer me to Private Clients where I held on for 29 mins and was eventually cut off. I then phoned the Private Client Call Center AGAIN, held on for another 18 minutes and was cut off again.<br> <br> So it seems like FNB is still on leave and its clients must wait.<br> <br> In the meantime I have got money taken from my savings account, which I have got no idea what its about and no-one can assist me.<br> <br> That is DISGUSTING!!!