FNB - How can we mess you around

Waiting on FNB for weeks now to resolve my previous hellopeter complaint.... Clearly I'm not important as a client, but I will keep raising new hellopeter complaints until I have this resolved to my satisfaction, meaning incorrect cards linked to my business account to be removed and being refunded as these products was not accessible for my use. Why must I pay for something I never had ????

Business Banker Mr Wiseman Ngobo just ignores my requests and e-mails.... His last request was to give a business letter stating to remove cards I cant even see on the profile? How is this possible having cards on a profile you cant see?? Not sure why I have him as a business banker as he will not answer me back!!

Previous FNB reference for my unresolved complaint is ***NF