FNB- How can we make your life more difficult!!!!

Please beware that FNB does not ensure that your details are updated with the credit bureaus. To my surprise, after querying why I do not qualify for my e-bucks discount I was advised that it was because my credit card account was not in good standing. This was on 17 May 2018. The credit card was paid up and cancelled on 8 December 2016. NEARLY 2 YEARS AGO!!!!

BE THAT AS IT MAY, I have been emailing for an update to no avail! When I called them I got cut off. I asked the 5 People on the email thread to call me and not one of them could be bothered to do so! ********** cc: Complaints Creditcard ********** "Radebe, Nonhlanhla" ********** "Jordaan, Leverne Cholenin" ********** "De Klerk, Hilary" **********

FNB's slogan is supposed to be "How can we help you" Well please help me NOW!!!!!

Ive tried the FNB complaints, no help, credit card complaints, no help. I am at a loss. I have R0.0 in debt and I am trying to apply for a telephone line but cant because according to the credit bureau I am R17000 in arrears (although this amount has been paid up for ages!!!!)