AF
Antonio F
1 reviews | Active since Jun 2020
18 Nov 2020, 16:29
FNB "HOW CAN WE MAKE YOUR LIFE DIFFICULT"
FNB will not accept a paid up letter from the attorneys that bought my debt. First time in my life that a lawyers legal letter will not suffice. DirectAxis is part of FNB/Wesbank and FNB is making my life tremendously difficult to correct my credit risk profile with them. FNB, if you dont want to adjust it, rather tell me. I am sure one of the other major banks would be willing to accept my business account and personal account. I am actually very frustrated. Vikash Padiachee and the rest of "Personal Bankers" constantly have excuses. Stop wasting my time. Its valuable.
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Antonio F's updateReviewer Update
23 Nov 2020, 17:24My complaint is still not resolved and neither have I been receiving updates.
Please don't reply on a public platform with a generic answer.
My complaint was handed over to Sanele Ngwenya and it does not seem to be a priority.
FNB you are clearly the worst bank.
Please don't send me an apology and act as if you care about your customers on a public platform. I have consulted with at least 5 of your staff members and none of them could resolve my issue. Please be honest that you don't know how to work your own systems that you have built, so that I can move my accounts to a more competent bank who knows how to utilize their systems.
Please don't reply on a public platform with a generic answer.
My complaint was handed over to Sanele Ngwenya and it does not seem to be a priority.
FNB you are clearly the worst bank.
Please don't send me an apology and act as if you care about your customers on a public platform. I have consulted with at least 5 of your staff members and none of them could resolve my issue. Please be honest that you don't know how to work your own systems that you have built, so that I can move my accounts to a more competent bank who knows how to utilize their systems.
AF
Antonio F's update23 Nov 2020, 17:24
Reviewer Update
My complaint is still not resolved and neither have I been receiving updates.
Please don't reply on a public platform with a generic answer.
My complaint was handed over to Sanele Ngwenya and it does not seem to be a priority.
FNB you are clearly the worst bank.
Please don't send me an apology and act as if you care about your customers on a public platform. I have consulted with at least 5 of your staff members and none of them could resolve my issue. Please be honest that you don't know how to work your own systems that you have built, so that I can move my accounts to a more competent bank who knows how to utilize their systems.
Please don't reply on a public platform with a generic answer.
My complaint was handed over to Sanele Ngwenya and it does not seem to be a priority.
FNB you are clearly the worst bank.
Please don't send me an apology and act as if you care about your customers on a public platform. I have consulted with at least 5 of your staff members and none of them could resolve my issue. Please be honest that you don't know how to work your own systems that you have built, so that I can move my accounts to a more competent bank who knows how to utilize their systems.