FNB - How can we inconvenience you???

FNB promises a lot to their clients - an entire list of things, but that entire list can be summarized in one single word - Pathetic. In all honestly, you should actually just changed all you promises displayed all over to the following one liner: "We promise to inconvenience you every step of the way". I have app**** for a credit card 3 weeks ago, you were quick to inform me that the application has been approved but then silence... I have been calling non stop for the past 3 weeks to explain that I will be out of the country soon and unable to take delivery of the card after today. I have been promised repeatedly that the card will be delivered by COB on Monday 19 March. I called in again today just to find out that the application is still not completed - the 4th time that I had to go through all your stupid questions. So now I will be leaving the country without my credit card and no access to the funds, which was supposed to be there in case of an emergency... Probably the most pathetic service I have ever received. I will make it my life's mission to tell every possible person I have contact with not to do business with FNB. I will also be logging a formal complaint with FAIS and the BANKING OMBUD, all the calls I made are recorded so there is no way you can lie your way out of this. A bunch of useless lying *******... FNB, how can we inconvenience you... (The actual slogan which they try and hide from the public). I will close all my accounts with FNB upon my return and I will make sure that all my family's business accounts and personal accounts are closed and moved to a bank that delivers on their promises instead of lying, *****ing and inconveniencing their clients. You have absolutely no client care services, and lie over and over and over! it is all this bank does - lie! you are pathetic, every last one of you, from the bottom of the barrel advisor (Entry Level ****) to your CEO and board of directors (Senior Level *****).