FNB - How can we help you ?? You seem to need the help more than your Clients!!!

My 3rd review on here, just to get someone to call me as it never seems to happen.

Naiomi, you called me yesterday, and promised to follow up with Roe***a regarding the fruitless emails regarding my resolution. I have not heard from you or Roe***a.

FNB YOU NEED TO STEP UP YOUR GAME BIG TIME. I have banked with Standard bank, and Nedbank, and never had such issues. Can you guys actually follow through with your promises, or does the client no longer matter?