1 reviews | Active since Jul 2014
FNB HOW CAN WE HELP YOU=WHAT A JOKE
I am so frustrated with the lack of feedback, follow through and total incompetence from fnb in general and platinum banking. I have sent in about 6 complaints in the last 2 months- I have not had a response besides a half hearted 1 liner which i rep**** to and never got feedback on.<br> I want my history pulled and the relevan consultants to be taken to task for their COMPLETE LACK OF PROFESSIONALISM and not doing their job. I am a customer why is it that i am being abused by FNB?<br> I want all of my complaints addressed, NO i wont relog or repeat myself you have the records, best you get off your ass and action ASAP. I want a call from a manager. Dont waste my time if you have'nt resolved the issues.<br> My summary transaction has an error that I want corrected, on the 1st dec there reflect as 2 amounts of850 yet only one amount of 850 was allocated to my credits..
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 837316.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 837316.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
