FNB How can we help you? What a farce

One of our employees opened an account, transferred his funds from his existing bank account to his new FNB account. FNB ***** dept blocked his account. On his THIRD visit to the Hayfields Branch they made him take his balance in cash and closed his account without any explanation. The same thing happened to my sister when she transferred funds from an investment to her FNB account - ***** dept put a hold on it even though it was an FNB investment so they could see where the funds came from and went to. How can we help you? LAUGHABLE