FNB -HOW CAN WE HELP YOU- USELESS MOTTO

I have a business account held by FNB for over 15 years. I recently had cash flow challenges and the bank send me messages to confirm my challenges.

No I have funds and FNB decided to lock my account. I sent several emails and text to the relationship manager who hasn't been helpful to me at all ever since.Ms Evette van Eck, she ignored my requests for assistance. CUSTOMER SERVICE keeps promising to sent a link to my app, to no avail. HOW CAN WE HELP YOU useless motto is just lip service.