FNB: HOW CAN WE HELP YOU? TRY BY BEING ETHICAL!

SIGH.... I still ask myself why I even bother with this bank.

I had 1 temporary loan. Partly paid off and then Covid19 struck, and along with it lockdown. I am self employed so no work = no money. A concept FNB is clearly struggling to come to terms with. I app**** for the miserable excuse of Covid19 relief, but did it anyway because #letsdotherightthing. Its taken them 5 weeks to acknowledge my request. Everyday I get a message saying its being reviewed and I must upload documents. Which I do. And the next day, same stupid message with my same response. On 26 April 2020, I get a message to say a Section 129 letter has been issued for the outstanding loan! ARE YOU HARD OF UNDERSTANDING?!

You are the most despicable bank, with the most ********** business practices and I, together with a group of others that connected with me as they have the same issue with you, will be reporting this to the Banking Ombud, as well as the Consumer Council, as well as the dedicated government platform to report your ************, unprofessional, ********* actions during Covid19 (you will get fined FYI!).

Your actions disgust me, and I will be closing my accounts immediately!