JM
Jo M

1 reviews | Active since May 2019

05 May 2019, 18:25

FNB "How can we help you" they say

FNB " How we help you" they say......

Fnb Values are brilliant, aligned to how they treat their customers.

Pride Way too much pride to admit that they stole my money. My money is my pride and joy.

Accountability Never takes accountability for admitting when their innovativeness fails them.

Innovation They innovative on how they take money without concent. . It is clear that when you don't have money, your card will decline immediately.

it does not make sense to me how... after making a purchase and a transaction went through. And then it is put under pending transaction. A week later, same purchase will be transacted again from your account, money will be reduced from account. When you contact FNB, they will tell you, when a payment goes from pending to actual it doesn't reduce your balance, BUT it does.

FNB is innovative in taking money and using banking jargon to make you a fool.

Ubuntu Ubuntu ???

Respect No respect for my bank account that I pay charges for the bank to keep my money. I've been banking with FNB from 1998, it is time for change.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2019, 10:26
Official
Good Day Jo Madisakeng
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref : *** 

Regards, 
Hello Peter Team 
Tel number: ***