WM
William M

1 reviews | Active since May 2016

10 Jun 2017, 14:04

FNB how can we help you slogan a hoax

<p>FNB famous slogan how can we help you slogan a hoax. What it really should say is FNB how can we help you spend your money.. When I open my account with FNB I was assured that I could exchange my coins I made to notes so I could save on banking charges. There FNB was helping me. Which didn't last long After complaining I was yet again promised that I could do this as long as the bank wasn't busy. Today when I sent my youngest brother to do the exchange as long as they were quiet and according to him they weren't. They refused. FNB not a bank that keeps their word they a bank that lies and schemes to get a customer once obtained they don't care a hoot about them</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2017, 09:49
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)