JN
Jaqueline N
1 reviews | Active since Oct 2013
11 May 2015, 14:27
FNB - How can we help you right?
We are excising FNB customers in the process of applying for a building loan. We have an approved loan with one of the other banks but as FNB customers would like to stay with the bank. It seems like we are not valued enough as customers to assist us with our application as every excuse is provided why the application can not be processed not denied processed??
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FNB (First National Bank)'s replyOfficial
11 May 2015, 14:31Hello jaxnortier,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 681296.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 681296.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply11 May 2015, 14:31
Official
Hello jaxnortier,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 681296.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 681296.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)