FNB:"HOW CAN WE HELP YOU?". ME:"YOU OBVIOSLY CAN'T!"

<p>On the 26th of october I started filling out online applications to buy a phone. I was extremely excited to find out that after all this time that I(a student) can get a phone. Now you can imagine my dissapointment when I notice that nothing happens with my application. NO CALLS WAS RECIEVED TO CONFIRM MY ADRESS FOR DELIVERY, NOTHING. I app**** about 5 times after that every day and the sam thing happened. my application was approved I recieved quotes ect ect. Here I AM on the 2ND OF DECEMBER AT FNB ITSELF TO SORTOUT THIS PROBLEM. I talked to FNB DIRECT, they said that my applications was not completed but nevertheless they will help me now and everything will be settled. I taught to myself WOW this was fantastic after all this time it was finally about to work, but... FNB CLEARLY SHOWED ME I WAS WRONG. AGAIN I RECIEVED A CONFIRMATION EMAIL, REF NUMBER ECT ECT. WHEN I HAVENT RECIEVED A CALL IN SOME TIME I decided to have the reference number checked out, ONLY TO BE FOUND THERE WAS NO PHONE CONNECTED TO THAT NUMBER. THIS IS A TERRIBLE SERVICE FROM FNB. I AM DISSAPOINTED. HOW MANY TIMES MUST I APPLY BEFORE THERE WILL ACTUALLY BE SOME SERVICE THAT WILL DO THE WORK. FNB CAN BE GREAT. I HAVE BEEN TO THE BANK ACOUPLE TIMES AND I HAVE CALLED ASWELL, I HAVE DONE MORE THAN I COULD. SO WHEN WILL FNB?</p> <p> </p> <p>(PS. i did recieve a otp, confirmation email and msg aswell as quotes with every application)</p>