FNB HOW CAN WE HELP YOU? HOW CAN WE NOT HELP YOU?

FNB, How can we help you. My daughter has been struggling with FNB, first with their APP and now with trying to access a Cash Passport. There is no way that you can get in touch with this bank. You wait forever yet they constantly refer you to online Platforms. It is so frustrating. Their advertising doesn't match the on the ground experience. So much so that we might have to change banks to achieve the results that we need to achieve because every week there is a different frustration