FNB how can we help you dig the hole deeper

The worst bank in the world. I had 1 funeral plan with these people and due to Covid-19, lockdown and testing positive and being sick, I've been unable to honor commitments. How FNB helped me is by charging me R110 per failed direct debit which I stopped in April. In the last two month alone for this 1 funeral plan they have made 8 failed payment attempts resulting in R880 in bank fees just for 1 policy which has now lapsed. This also is not the only thing I stopped and they continue to charge me fees after I've stopped the debit order in April.