FNB “ How Can We Help You” a gimmick of note

How can we help you

I have had an account with FNB for many years, since I started banking about 35years or so. I recently app**** for a car finance with Wesbank but got not assistance until Standard came to my rescue. I wrote an email to my Private Banker who did not even acknowledge my email, by the way I am a Private Wealth Account holder, suppose to be the highest with best service and individual customer attention account.

In 2007, I had a bond with FNB and I sold my house (bond was held by FNB since 2005 or so) and when I app**** for a new bond, FNB refused to help and Standard bank came to my rescue. I have financed abput 15 cars through Wesbank till the last deals and had paid my account to the last installment, but the oast deal they decided they do not need my business further.

In my mind is the question, “If all my major assets worth millions, are financed by Stabdard bank, why do I or should I continue with FNB?” Considering that even the private banker is not interested! What is my benefit for banking with FNB just ebucks and exorbitant fees?

The carch phrase “How can we help” seem to be a marketing gimmick FNB do npt believe and practice that at all. Sadly i have been loyal to the bank for so long, pity Standard bank have not approached me with a good package that would entice me to move over.

FNB does not care as long as you are black and they get fees from you, that what matters! They will mot help you to be financially viable nor accumulate assets , they oay lip service to customer service let alone their slogan or catch phrase “How can we help you”, may they can rephrase it “ how can we watch you support us whilst we do not care”