FNB how can we help you

Item: FNB (First National Bank)
Rating: 3
Author: Thulisile D

I app**** for a loan in October .when my sister passed away. Didn't get any help from them as for calling ,SMS ,or email. I have been with them for more then 10 years. It got bad to a stage were I could not keep up .I ended up borrowing from other bank. All this trouble I blame them. FNB Bank. They can't help you

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

07 Dec 2018, 09:19

Good day Thulisile Dlamini,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Loans for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply07 Dec 2018, 09:19

Official